duzzona.com, including all affiliated companies (“duzzona.com” or “we”), is committed to protecting your privacy. Our goal is to provide you with a pleasant experience on duzzona.com while keeping your personal information safe.
Your privacy is very important to us. Please read this Privacy Policy to understand what information we may collect from you and how we use and protect your information.
By accessing this website, you accept and agree to the conduct, terms and conditions described in this Privacy Policy.
Information Collection
You may provide us with information about you, including your name, address, email address, phone number and other information that can be used to identify you. Please note that we may use third-party payment software, such as Paypal, to assist in the secure processing of your personally identifiable payment information. The credit card information you provide is encrypted and transmitted directly to Paypal, we do not store your credit card information, and we do not control and are not responsible for Paypal’s collection or use of your information. You can learn more about how Paypal stores and uses your credit card information by visiting Paypal’s Privacy Policy.
If you leave a comment on duzzona.com, we will ask for your name, email address and geographic location, and your name and geographic location will be made public (but your email address will be kept private). Additionally, any personal information you submit as part of a comment may be read or used by other visitors to duzzona.com. We are not responsible for any personal information you choose to submit as part of your comment. We believe you can leave useful comments without revealing any personal information.
When you visit duzzona.com, we automatically collect technical information, including the Internet Protocol (“IP”) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-ins type and version, operating system and platform, and language preferences, which are typically provided by your web browser and which we do not specifically request; we also automatically collect information about your visits to this website, including to and from this website the full Uniform Resource Locator (“URL”) clickstream (including date and time); products you viewed or searched for; page response time; length of time on page; videos watched; page interaction information (such as scrolling, clicks, and mouseover) etc.
Cookies (to learn more about cookies, visit www.allaboutcookies.org) are small text files sent to or accessed from your web browser or computer hard drive. A cookie typically contains the name of the domain from which the cookie originated, the cookie’s “lifetime” and a randomly generated unique number or similar identifier. Cookies may also contain information about your computer or other device, such as user settings, browsing history and activity while using the services.
Necessary cookies enable you to register for an account on duzzona.com, add your favorite products to your shopping cart and complete your payment. Cookies used for performance analysis allow duzzona.com to identify and count the number of visitors, understand how visitors navigate the site and improve it. Cookies on this website do not penetrate the user’s hard drive to collect the user’s confidential information. Most web browsers are initially set up to accept cookies. You can set your browser to refuse cookies from the website or delete cookies from your hard drive, but if you do so, you will not be able to access, log in or use some of the website’s features.
We work closely with third-party service providers (including business partners, technical support, payment service providers, transportation service providers, online advertising service providers, analysis service providers, search information providers, credit reference agencies), and we may obtain information from them receive information about you there.
duzzona.com does not knowingly collect personal information from minors in your country of residence. If we are notified that we have inadvertently collected personal information from a minor, please contact us at info@duzzona.com and we will delete that personal information from our systems immediately.
There may be links on duzzona.com to third-party websites or online services. Once you leave this website, your actions will be governed by the terms of use and privacy policies of third-party websites and online services, and we recommend that you carefully read the terms of use and privacy policies of any websites and online services you visit.
Information Use
We use the information we collect for a variety of purposes:
Set up an account for you on the site and verify your account;
Facilitate your purchase of our products;
Provide you with customer support services;
Perform any contract between us and you;
Provide you with information about the products you use, such as new features, bug fixes, service discontinuations or upgrades;
Help us develop new products and improve existing products;
To offer you or allow selected third parties to offer or recommend to you goods or services that we think may be of interest to you. We (or selected third parties) will only contact you via email or social media platforms if you have opted in to receive marketing communications;
Notify you about changes to this website and products and changes to our terms, conditions and policies;
Improve this website, including troubleshooting, statistics and analysis, testing, research and surveys, to ensure that valuable content is presented to you and your computer or device in the most effective manner;
Ensure the security of this website;
Monitor and regulate the interactive features of the website and our products you choose to participate in, including online forums and chat rooms related to our products;
Evaluate the effectiveness of the advertisements we show you and provide you with personalized advertisements;
Protect our own interests (eg, prevent fraud) and conduct compliance checks (eg, tax compliance).
We will always provide you with choices regarding your personal information. Some choices are pre-presented in the form of opt-in notifications or acceptance boxes. If you change your mind later, you can opt-out at any time, one form of opt-out is by clicking on the unsubscribe link in marketing emails or by sending us an email request at info@duzzona.com. Please note that these choices do not apply to receiving order confirmations or shipping confirmations on duzzona.com, and contractual information between duzzona.com and you, unless you cancel your service, order, or contract.
Information Disclosure
We will not sell or rent your personal information to anyone other than duzzona.com and all affiliated companies. Within duzzona.com and all affiliated companies, we may disclose your personal information for the following purposes:
With business partners, service providers, authorized third-party agents or contractors to provide necessary services or transactions, including processing orders, hosting websites, storing your information, providing email communications on our behalf, and providing customer support. For example, when shopping on duzzona.com, duzzona.com uses a payment processor to verify your credit card information, your credit card information is passed to the payment processor and is not collected or stored by duzzona.com. Payment processors are authorized to use this information only to verify your purchase and not for other purposes. In order to deliver products to you, we will provide your personal information, including your name, address, email and phone number, to third-party shipping service providers (such as DHL/UPS/FedEx, etc.). We only provide these authorized third parties with the minimum personal information necessary for the requested service or transaction, and they are prohibited from using your personal information for other purposes. We will take all reasonable steps to ensure that these third parties adhere to the same privacy principles as we collect your personal information.
To the extent reasonably necessary to negotiate or complete a merger, acquisition or sale of all or a portion of our assets with service providers, consultants or other third parties. If duzzona.com merges with, acquires or is acquired by another entity, personal information will be transferred to the subsequent entity as a whole.
To comply with the law or legal process (such as responding to a subpoena or court order), to comply with government reporting obligations, to exercise our legal rights, to protect our or the legitimate interests of others, such as to protect the DUZZONA brand or to investigate violations of the duzzona.com Terms of Use, illegal conduct , intellectual property infringement, misuse of the duzzona.com website, fraud or potential threat to personal safety.
In addition, we may disclose aggregated anonymous information to third parties, including usage data of our products, access data to the website, etc. We have taken steps to ensure that this information cannot be linked back to you, and we require third parties to keep this information in an anonymous form.
Information Storage
The data we collect from you is transferred to and stored in various locations around the world, including in China, and in addition we use cloud-based applications and services to store and process your personal information, which may result in your personal information being stored outside your country of residence.
We will take reasonable steps to ensure that we and our service providers do not violate our privacy principles in collecting your personal information, and to ensure that your personal information is handled securely and in compliance with this Privacy Policy and applicable law. If you provide us with your personal information, by default you are aware that duzzona.com will transfer and store your personal information outside of your country of residence.
We use SSL encryption to protect your personal information online, and we have also taken several steps to protect your personal information in our storage facilities. Generally, access to your personal information is limited and only necessary to access your personal information. Only employees who are required to perform certain jobs have access to your personal information. We also rely on trusted third-party service providers to ensure the physical security of some of our computer hardware. Although we use industry standard precautions to protect your personal information, complete security cannot be guaranteed.
Policy Update
If we update this Privacy Policy, it will be posted on duzzona.com immediately. We encourage you to review this Privacy Policy regularly and if you have any questions or suggestions about this, please contact our Customer Service or send an email to info@duzzona.com.
Last updated on May 19, 2022
